Shipping Policy

Last Updated: June 2026

Thank you for shopping with Herbs Collection.

Shipping Locations

At this time, we ship orders within the United States only.

We currently use trusted shipping carriers including:

• USPS
• UPS
• FedEx

Carrier selection may vary depending on the destination, package size, and shipping method selected.

Order Processing

Orders are typically processed within 1–3 business days.

During periods of high order volume, holidays, or special promotions, processing times may be extended.

Once an order has been shipped, you will receive a confirmation email containing tracking information.

Delivery Times

Estimated delivery times vary depending on your location and selected shipping method.

Most orders arrive within:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days (when available)

Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

We encourage customers to monitor tracking updates and ensure someone is available to receive deliveries when necessary.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information during checkout.

Please carefully review your shipping address before submitting your order.

If an incorrect address is provided:

• Delays may occur.
• Additional shipping charges may apply.
• Returned packages may be subject to reshipping fees.
• Certain products may not be eligible for refunds or replacements.

If you notice an error in your shipping address, please contact us as soon as possible.

Lost or Delayed Shipments

Once a package has been transferred to the shipping carrier, delivery times and package handling are outside our direct control.

If your shipment appears delayed, lost, or damaged during transit, please contact both the shipping carrier and our support team for assistance.

While we will do our best to help resolve shipping issues, we cannot guarantee carrier performance or delivery schedules.

Perishable and Temperature-Sensitive Products

Certain products may be sensitive to heat, cold, or extended transit times.

For products that are temperature-sensitive, we may recommend expedited shipping options during checkout.

Customers purchasing temperature-sensitive products acknowledge that weather conditions and shipping delays may affect product quality during transit.

We encourage customers to ensure someone is available to receive deliveries promptly when purchasing these products.

Returned Packages

Packages returned to us by the shipping carrier due to an incorrect address, failed delivery attempts, or refusal of delivery may be subject to additional shipping and handling fees before reshipment.

Refund eligibility for returned orders will be determined based on the condition of the products and the nature of the return.

Shipping Charges

Shipping charges are calculated during checkout based on:

• Package weight
• Package dimensions
• Delivery destination
• Selected shipping method

Shipping costs are displayed before payment is completed.

Contact Us

If you have questions regarding shipping, delivery times, tracking information, or order status, please contact us:

Email: request (@) herbscollection.com

We are happy to assist you with any shipping-related questions.